IF's newsletter

#15 Better consent, shared responsibility

When technology breaks consent, who carries the responsibility?

#14 The year trust won

2025 made one thing clear: trust doesn't slow you down, it's how you make AI actually work

#13 Moving fast, safely

What it takes to build the system of feedback, accountability and human-AI partnership that makes speed safe

#12 Building confidence in the AI age

#11 When AI breaks: systems that learn faster

#10 AI customer support works... until it doesn’t.

#9 What changes when you build with AI?

#8 Delivering AI: new materials require new tools

#7 Can we open the black box?

#6 On going back to trust again and again

#5 Changing our relationship with services

#4 All about the details